Privacy and Cookies Policy
Introduction
At DriveXpert Academy, we are committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, and safeguard your personal information, and how we use cookies on our website. By using our services or website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following personal data about you:
1.1 Information You Provide
- Your name, address, email address, and phone number when you contact us, book a lesson, or fill out a form on our website.
1.2 Automatically Collected Information
- Technical data such as your IP address, browser type, and operating system.
- Information about your visit to our website, including pages viewed, time spent, and links clicked.
1.3 Cookies
We use cookies to enhance your experience on our website. For more details, see Section 5.
2. How We Use Your Information
We may use your personal data for the following purposes:
- To provide driving lessons and related services.
- To respond to your enquiries and manage bookings.
- To personalise your experience on our website.
- To comply with legal obligations or resolve disputes.
We will only use your information when we have a legal basis to do so, such as fulfilling a contract, meeting a legal obligation, or with your explicit consent.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties, including:
- IT and hosting service providers for website maintenance.
- Legal authorities, if required by law or to protect our legal rights.
We ensure that all third parties adhere to applicable data protection laws and handle your information securely.
4. How We Protect Your Data
We take the security of your data seriously and use appropriate technical and organisational measures to safeguard it, including:
- Secure servers and encrypted connections for data storage and transmission.
- Regular monitoring and updates to our IT systems.
- Restricting access to personal data to authorised personnel only.
5. Cookies Policy
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and analyse website usage.
5.2 Types of Cookies We Use
- Essential Cookies: Necessary for core website functionality, such as booking forms.
- Performance Cookies: Help us understand how visitors interact with our website (e.g., via Google Analytics).
- Functional Cookies: Remember your preferences and settings to enhance your experience.
5.3 Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Ask us to delete your data, subject to legal obligations.
- Restriction: Limit the processing of your data under certain circumstances.
- Objection: Object to the processing of your data, especially for direct marketing purposes.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at the details provided in Section 9.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, tax, or accounting obligations.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or practices, and we encourage you to review their policies before sharing any personal information.
9. Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy or how we handle your personal data, please contact us at:
DriveXpert Academy
- Email: drivexpert@tazulislam.co.uk